Frequently Asked Questions

Who is the Natural Doctor?

Dr Jessica and Dr Charley practice integrative medicine (healing-orientated medicine that takes into account the whole person and supports them with appropriate therapies). Both have a degree in Medical Science from St Andrews University & graduated as medical Doctors (MBChB) from Manchester University. They each have diverse medical experience from working for 5 years in hospital and Emergency Medicine.

Dr Jessica maintains her medical license to practice (GMC no. 6145476) as a registered doctor and is qualified in Homeopathy, Acupuncture, Cosmetic Acupuncture, Chinese Herbal Medicine, as a Medical Herbalist and in Kinesiology all these therapies work very well together, giving the patient the best of what integrative medicine has to offer. She is a registered Doctor, registered Acupuncturist with BMAS, a registered homeopath with ARH, a registered Chinese Medicine Practitioner with the CMIR and registered with NIMH as a medical herbalist.

Dr Charley is qualified in Homeopathy,  Acupuncture and in Kinesiology, she is a caring and experienced practitioner who uses these therapies, flower essences and natural supports to provide high quality care for her patients. She is registered as a homeopath with the ARH, and a  registered Medical Acupuncturist with BMAS.

On your first visit Dr Jessica or Dr Charley will ask you about your problem and you will be asked about your medical and health history (please bring a list of any current medications or supplements). She will then carry out any appropriate medical examinations and may do kinesiology or in the case of Dr Jessica may use traditional chinese diagnostic techniques including looking at your tongue and feeling your pulse.

Dr Jessica requests in most cases that adults have had a recent set of basic blood tests (Full blood count, Liver Function, Clotting and Urea and Electrolytes)  and bring them to their first consultation in order to ensure that any herbal treatment is safe for you. If these are not available then she is happy to take blood to be tested at your first consultation at an additional charge of £75.

Dr Charley will request blood tests if and when appropriate or may refer you to your general practitioner if further testing is required.

If possible (and you are happy to have them present) please bring your partner (or supporting person) with your for your second visit – the Report of Findings. It is good for your ‘support network’ at home to also understand your condition.

All of the information that you gave Dr Jessica or Dr Charley at your first visit will have been carefully assessed and you will be told what has been found. Your treatment plan will then be discussed with you. If you agree, you will then have your first treatment. All treatments are specific to you and are tailored to your needs. Dr Jessica  and Dr Charley will provide you with a file to keep a record of your treatment progress and record any advice and asks you to bring it to sessions with you.

The honest answer to this is that integrative medicine can support nearly any condition. HerbsHomeopathy, Acupuncture & Chinese Medicine treat the whole person, so can be used for anything from common colds to complex medical conditions. However, it is always advisable to seek conventional medical advice from your doctor if you are concerned and Dr Jessica or Dr Charley may refer you back to your GP if they have any concerns. Obviously certain conditions cannot be cured however by improving health you can often bring symptom relief and emotional acceptance.

Acupuncture is a natural way of bringing the body back into balance to create optimum health. It is based on ancient Chinese principles and is over 2000 years old. It is known to help with many conditions such as pain (e.g. migraines & knee osteoarthritis) overactive bladder syndrome or TMJ. The underlying principle of Traditional Chinese Medicine is that illness and pain occur when the Qi (energy of the body) is not balanced throughout your body. 

Acupuncturists select specific points on the body to treat your symptoms and their underlying causes. They insert very fine needles into those points. This is traditionally thought to restore the flow of Qi and trigger the natural healing response. Chinese herbs (in capsules for easy ingestion) may be given alongside the acupuncture sessions to support acupuncture treatment.

Dr Jessica is a registered acupuncturist and practices TCM (Traditional Chinese Medicine) acupuncture as well as being trained in electro-acupuncture for medical acupuncture. She is also a trained Cosmetic acupuncturist. Dr Charley is a fully trained medical acupuncturist. Both are registered acupuncturists with BMAS.

Yes. Dr Jessica and Dr Charley can do a wide range of private blood, stool and genetic tests and will offer these to you where appropriate or suggest which tests you may discuss conducting with your GP in the NHS.

Please see the Practice page for current prices

Dr Jessica and Dr Charley treat patients of all ages and treatment is suitable for the whole family no matter how young or old. All of the therapies they practice are very safe and can be adapted to individual patients.

Homeopathic remedies are 100% safe for everyone as they work at an energetic level. This also means it is impossible to overdose on remedies. However, they are capable of stimulating the body’s reactive forces powerfully and should be treated with respect.

Acupuncture is a very safe therapy with a very low risk of complications which include: bruising, tingling or altered sensation at the acupuncture site and fatigue. There is a very low risk of pneumothorax (collapsed lung) which Dr Jessica and Dr Charley are trained to avoid with good needling technique.

Herbs prescribed by Dr Jessica are of the highest grade from reputable herbal suppliers. They do not usually have side effects though rarely you may be allergic to one of the components or not tolerate them. If you develop an itchy rash or swelling/tingling of your lips within the first few days of taking the herbs stop them immediately. Record and discuss any new symptoms after starting herbs with Dr Jessica. If concerned stop taking your herbal treatment and contact the practice to discuss this further.

Acupuncture is a safe treatment alongside any medication although certain medications may increase your risk of bruising.

Herbal treatment is safe with most medications although it is important to make sure to let Dr Jessica know of any medication you are taking so she can ensure this. She will provide you with a list of all the herbs you are prescribed that can be given to your main health provider where necessary. 

Homeopathic remedies are safe and as an energy medicine they do not interact at any physical level with your medication

Homeopathy is a safe and natural way to bring the body back into balance. It is the second most widely used system of medicine in the world. It is used to treat a wide range of conditions by looking at the whole person, their individual symptoms and traits. The treatment works on an energetic level to stimulate health and your body’s natural ability to heal. The active ingredients are in diluted form avoiding toxicity and making homeopathic remedies virtually 100% safe.

Qualified homeopaths like Dr Charley and Dr Jessica take a detailed history and match the individual set of symptoms that you have to a specific homeopathic remedy which you will take in tablet form as prescribed. By matching the remedy to all aspects of you, it aims to improve your health on every level.

For more information and directions please visit The Back Pain Centre (which Dr Jessica  and Dr Charley practice from at 52A Clifford Rd, Poynton, Cheshire, SK12 1JA) by clicking here or phone 01625 850300 for more help or information on public transport.

Many of the herbs are safe in pregnancy however it is important to let Jessica know if you are pregnant as she may need to alter your prescription to use gentler herbs and avoid certain treatments. Acupuncture is safe in pregnancy, although it is recommended to avoid certain points. Dr Jessica has trained in acupuncture in pregnancy. Homeopathic remedies and flower essences given by Dr Jessica or Dr Charley are 100% safe for everyone as they are an energy medicine and do not have any chemical side effects.

Acupuncture can have instantaneous effects but may take several sessions to have impact depending on you condition and is cumulative, a course of up to 10 sessions is often required to reach full benefit.

Herbal treatment can take anywhere up to 6 weeks to have full effect depending on your complaint. Most people will feel effects before this, but as the herbs are addressing the underlying problems it may take time especially if your case is chronic or complex.

Homeopathic remedies begin to act as soon as they are taken. In an acute complaint such as a sore throat or headache the effects can often be felt in minutes however in complaints that have taken years to develop, it may take longer for you to feel the effects of the remedies, please be patient! Dr Jessica and Dr Charley use kinesiology to test your body for the remedy doses and what strength of remedy you need.

Chronic complaints can take longer to improve, please be patient. If you have been suffering with your symptoms for many years it may take more than one treatment to relieve them. Herbal Medicine, Acupuncture, Homeopathy & Chinese Medicine are effective forms of treatment and work on the principle of correcting the underlying causative problems, not just relieving the symptoms.

Kinesiology works on the principle that the body has an energy field, muscle testing is used to test for energy imbalances both Dr Jessica and Dr Charley are qualified in Therapeutic Energy Kinesiology (TEK). Blood tests can be used to confirm any nutritional deficiencies or allergy testing can be conducted.

While being treated by Dr Jessica or Dr Charley please consult them before taking any other supports so they can ensure there are no interactions.